Terms of Use

Last updated: September 2026

1. About this website

This website provides general information about Prime Desk’s services and a way to request a Revenue Review. Content on this website is for informational purposes and does not constitute a binding offer, a service agreement, or professional advice.

2. Nature of our services

Prime Desk is an administrative and customer-communication service for home-service contractors. Prime Desk does not provide trade, engineering, legal, tax, insurance, medical, or safety advice. Trade and field services are provided by our contractor clients, who remain responsible for field service, pricing, licensing, compliance, safety, and customer contracts.

3. No guarantees

Prime Desk is designed to improve response consistency and follow-up. We do not guarantee revenue, a specific number of booked jobs, response times, or business outcomes. Any prices, plans, or figures shown are starting points or illustrative estimates and are confirmed in a written agreement before service begins.

4. Acceptable use

• Use the website only for lawful purposes.
• Provide accurate information when you contact us.
• Do not attempt to disrupt, damage, or gain unauthorized access to the website or its systems.

5. Intellectual property

The Prime Desk name, logo, text, graphics, and design on this website are owned by Prime Solutions Ventures LLC or its licensors and are protected by applicable law. You may not copy, reproduce, or reuse them without permission, except for normal personal or business reference.

6. Third-party links and tools

The website may reference or link to third-party services (such as scheduling, calling, or CRM tools). We are not responsible for the content, policies, or practices of third parties. Your use of those services is governed by their own terms.

7. Disclaimer of warranties

The website is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of liability

To the fullest extent permitted by law, Prime Solutions Ventures LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website.

9. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky and applicable U.S. federal law, without regard to conflict-of-law principles.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.